Frequently asked questions
Can't find your question? Call or message us.
No. We sell exclusively to businesses, traders and public institutions (B2B).
A 20′ or 40′ reefer container with one product, a mixed container with several products, or individual pallets from our warehouse in Germany.
Yes. In a mixed container you combine several products pallet by pallet. We plan the exact loading with you.
Across Germany by refrigerated truck. You can also take over containers at the port of Hamburg. Deliveries to other EU countries on request.
Yes. Request samples via the contact form or directly on any product page.
Yes. Every product is available under our Afnan brand or under yours – in bags from 400 g to 2.5 kg or in industrial packs.
Products are made at the plant of our sister company Elafood in Egypt, certified to ISO 9001 and ISO 22000. We are happy to send copies.
12 to 18 months when stored continuously at −18 °C or colder. The exact date is printed on every pack.
Payment terms are stated in the quote. For first orders we usually require prepayment. All prices net plus statutory VAT.
German, English and Arabic – by phone, email or WhatsApp.
See the quality for yourself
Request samples or a no-obligation quote for containers or pallets. We usually reply within one business day.